We want you to love what you wear. If something isn't right, here's how we make it right.
Standard Apparel — Returns & Exchanges
We accept returns and exchanges on unworn, unwashed, unaltered items in original condition with tags attached within 30 days of delivery.
To start a return or exchange: Email us at [your email] with your order number and reason. We'll respond within 2 business days with instructions.
Exchanges for sizing are our priority — we know fit matters with apparel. If your size isn't right, we'll exchange it for the correct size at no additional charge (you cover return shipping; we cover the outbound exchange shipment).
Refunds are issued to your original payment method within 5–7 business days of receiving the returned item. Original shipping charges are non-refundable.
Items returned outside the 30-day window, or that show signs of wear, washing, or alteration, will not be accepted and will be returned to you.
Custom & Made-to-Order Flight Jackets
Our handcrafted and custom-tailored flight jackets are made specifically for you. Because of this:
- Custom-tailored jackets are final sale and are not eligible for return or refund.
- Size exchanges on custom jackets may be accommodated at our discretion if a manufacturing error occurred. Contact us within 7 days of delivery with photos and your order details.
- We strongly encourage reviewing our Size Guide before ordering and reaching out with any fit questions prior to purchase — we're happy to help you get the right fit the first time.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We'll make it right with a replacement or full refund at no cost to you.
Non-Returnable Items
Custom/made-to-order jackets (see above)
Final sale items
Gift cards
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